Contact Us

Call

To activate your card, report it as lost or stolen, review your card account activity, load funds, or all other customer service inquiries - please call: 1-866-845-6273

Write

To make a payment, dispute a transaction or other general correspondence:
Cardholder Services
55 Broad Street
7th Floor
New York, NY 10004

When contacting us please provide your name, your card account number and the last 4-digits of your home phone number.

Please help us help you by providing as much information as you can. A response will be sent within 10 working days of us receiving your inquiry.

E-mail

For comments on this site or general inquiries about the Card program, please email us at cs@upsidecard.com.

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